Wednesday, November 19, 2014
A patron asked if he could have a tissue. Miss Information said sure. It's been cold and the fellow's nose was visibly running. Ew, dude, you could have used your sleeve. He helped himself to several but instead using one to wipe his nose (which would have helped!), he decided to explain why he'd asked. (Miss Information is a smart woman. Also, she has eyes.)
See, he usually brings his own but today he forgot. He has bad nose bleeds, see, so he likes to have a bunch of tissue just in case. Yeah, so sometimes he needs to go to the hospital and get his nose cauterized but it's not as bad as it used to be. They can cauterize without sticking a big metal tube into your nose nowadays. Well it's still pretty gross. Oh and yeah, he has to be really careful when he clips his nose hair because sometimes he accidentally clips part of his nose and that's not good. Also, when you're plucking the hair out of your ears you should be really careful that the hair you're plucking isn't connected to a nerve, because he did that once and it was really bad. So you should just get someone else to trim the hair instead. Also there was this one time he slid down a slide that was wet. Boy that was almost a bad situation. He could have gotten really hurt. Fortunately, the slide was plastic, not metal, so he didn't get hurt.
Miss Information has no clue what the slide part is about but she nods and smiles--which is hard because the man's nose has been running thoughout the entire conversation even though he could wipe it at any time because he's got all that tissue. Again, ew.
Saturday, November 15, 2014
Miss Information believes that children are the future. Oh, good.Oh how Miss Information loves children. They brighten her day with their cheerful faces, their delightful enthusiasm, their wild imaginations, their Napoleonic complexes. Oh, it's a wonderful world.
On Friday night, about 20 minutes before the library closed, the network crashed. It happens--rarely. While the circulation staff tried to get the backup system working, Miss Information made herself useful by directing people away from the self-checkout machines and putting up out of order signs.
And then he came along. Miss Information heard a thumping sound quite near her and turned towards it. It was a five-ish year-old boy stomping his feet. He glared at Miss Information and snarled at her. "You need to go over there!!!!" he exclaimed, pointing angrily at the circulation desk.
Miss Information is generally good with kids, as hard as that is to believe, and decided to take her usual approach which is to pretend they aren't little kids. She explained to the furious youngster that she can't got "over there" because she hasn't been trained and doesn't know how "over there" works. The child stomped his feet again and announced that Miss Information needs to go over there "right now!" and that "it works the same as here [self-checkouts]". Which it totally doesn't but Miss Information has decided to end the relationship with Cranky McStompypants here.
She glanced at his caregiver--his mother probably--who was beaming proudly at her bossy, impatient spawn. Did she think it was a good thing to have a little kid trying to bully an adult professional?
So, yeah. Miss Information loves the children.
Wednesday, November 05, 2014
Miss Information is annoyed by civic engagement....againMiss Information is greeted by one of the regulars. He's a nice older fellow, always cheery, even in the morning.
After exchanging pleasantries the gentleman asks if Miss Information has seen the results. She has. Because she doesn't like talking politics with the patrons, she mutters something vaguely affirmative. The man's reply is a bit unexpected.
"Oh it was great, wasn't it?" he says. "I just love Simon Cowell. And then the day before it was Dancing with the Stars. Some of those celebrities think they can dance but they really can't. Have a good day, my dear."
So, yeah. Miss Information has no idea what's going on.
Friday, October 31, 2014
Miss Information is annoyed by civic engagement
A patron wants to know if the library is a voting location for the upcoming election. Miss Information hasn't heard anything and says she doesn't think so. There's a community centre nearby and a big municipal building. These might be used for voting. The mall seems less likely, but is also a possibility.
Miss Information tries to find out the answer. She checks with her supervisor, she looks online but no one knows.
She admits defeat and tells the woman that her voter registration card will provide the answer. Has she received it yet?
"Oh," the woman replies. "I'm not eligible to vote in the election."
Wednesday, October 15, 2014
Miss Information is annoyed by risk takersAn upset patron comes to the desk. She wants to tell Miss Information something important. The elevator outside the library that takes people to the parking lot is "jumping".
"Jumping?" says Miss Information.
"Jumping and bouncing," confirms the patron.
The woman heads towards the elevator alcove while Miss Information goes to the security desk to find out what can be done about this situation. The security guard reports that some maintenance is scheduled on the elevator but he thinks it is for later today.
Miss Information goes outside to speak to the woman. There are a couple of elevators that go to the parking lot in different parts of the building. Maybe she should take one of them?
She goes to the alcove fully expecting to see the patron. Nope. Odd. There is nothing in the alcove but the elevator and the staff entrance to the library but even staff can't use that door during open hours. So, the woman should be here unless...
Miss Information has no evidence to back this up. The woman could have been spirited away by aliens or been sucked into a black hole or something.
However, based upon her study of library-visiting humans, Miss Information believes that the woman has decided to risk her life and get on an elevator that is bouncing and jumping.
Miss Information stayed by the elevator listening for a crash and there was nothing but silence. The woman escaped death...this time.
Saturday, August 09, 2014
Miss Information is annoyed by people who judge books (etc.) by their coversCustomer: I saw a book in the mall and I want to check it out from the library.
Miss Information: Ok. Was it in a bookstore or something?
Customer: I don't know. Somewhere in the mall.
Miss Information: Ok. What do you know about it? Did you notice the title?
Customer: It was called Turn but the N was backwards.
Miss Information: There's a tv show called Turn, about the American Revolution, could it be a DVD that you saw?
Customer: Nope. It was definitely a book.
Miss Information types "Turn" into the catalogue.
This results in a billion hits.
Customer: The N is backwards. Try that.
Miss Information explains that cataloguing doesn't do fancy things like backwards Ns because no one would find anything that way.
Miss Information: Maybe we can narrow it down by subject. What was the book about?
Customer: I don't know.
Miss Information: Um. Oh. (She plays a hunch and goes to IMDB where she pulls up the listing for the television show. What a surprise--the poster uses a backwards N.)
Customer: That's it! That's it!
Alas the DVD for that show is not released yet. Miss Information tells him that perhaps the library may have it in the future but she doesn't know.
Working in the library Miss Information knows that things sometimes just catch your eye but suggests that you take a moment to see what it is you're looking at before coming to the library and requesting it. Some details would be helpful too. "That book with a blue cover I saw on the bus" is not especially useful information.
Thursday, July 17, 2014
Miss Information goes to a couple of meetings. They're annoying.The only time Miss Information wishes she had never become a librarian and instead toiled away in the clerical salt mines is when she's at a meeting. Yesterday she had two meetings. They were annoying and far away at a different branch.
At the first meeting she raised some very legitimate concerns about a new policy but is so bad at expressing herself verbally, that she fears everyone else missed the point of what she was trying to say and has now just labelled her as a difficult employee who refuses to play nicely with others.
At the second meeting which was directly related to work that she, and only she, will carry out, she understood nothing that was said. She nodded and took notes but her head was spinning from meeting number 1 and everyone used big words that she didn't understand. She reassures herself that in the end this is still library work and the fact that she has no idea what she's doing may actually not cause too many problems. (This attitude served her well in graduate school, after all.)
Then she left. It was raining and as she walked to the subway entrance she realized that she'd left her sweater in the room for meeting 1. She raced back to the security desk because the meeting rooms are in staff areas that she doesn't have access to.
She explains that she was in a meeting in room G4 and she'd left her sweater. Could they please let her back in to get it?
The security staff argued that she must have been in a public room G1, which she assured them she wasn't. A guard took her to a staff area but not the right staff area. Someone working in this new area asked where she was going. G4.
"Oh, you mean the GForce Computer Centre? That's on the other side."
Miss Information again clarified that it was the staff meeting room G4. Another staff member took pity on her and led her to the right room but hesitated when they'd arrived.
"There are no lights on. No one's here," she said.
Miss Information pushed past her to get her sweater back, thanked the woman and gratefully left the building.
It's a good sweater but perhaps not worth the effort.