Tuesday, February 28, 2006

Miss Information is annoyed by a social worker

A few years back the people in charge decided that the library should be less of a library and more of a full-service community information centre. This means that there are always a bunch of people hanging around who appear to be staff members but are not really. Miss Information is pleased that her place of employment is trying so hard to help people, but is constantly frustrated by the presence of these individuals. They use up desk space and supplies and clutter up the place with flyers. Also, they don't seem to be that good at providing schedules or contact information so when Miss Information actually needs them for something, she can't figure out where they are, when they're coming back and how to get in touch with them.

Tonight one of them was attempting to use the staff photocopier, located in the same general area as Miss Information's desk, where she was working on the branch payroll, a job that requires her to use every bit of concentration she has and quite a lot that she doesn't have. It's a trauma.

This particular social worker was attempting to make about 20 double sided copies. First she didn't pick the double-sided copies button. She attempted it again, but this time requested the job on legal sized paper. She tried once more, this time requesting letter sized paper, but picking the wrong orientation. She then turned to Miss Information for help.

Specifically, she wanted to know where the extra paper was kept, having practically used up the loaded paper with her useless copies.

Miss Information worked out the solution for her and suggested that in future, she send a test copy, because then you only waste one (or at most 3) pages instead of the 60 she managed to use up with her trial and error method.

The woman thought that that was "a really good idea" and went about making her copies. Then obviously, just as Miss Information was trying to figure out why Staff Member X took vacation on a day he was not scheduled to work, the woman had a paper jam and asked for Miss Information's assistance.

Now, because the facilities department of the library doesn't want the employees to clutter up their pretty little heads with unneccessary information, they never bothered to provide a manual for the photocopier and the one guy who speaks its language had gone home early. Miss Information tried to open the troublesome part of the photocopier, all the while having to listen to the social worker (whom Miss Information is beginning to dislike intensely) criticize her efforts. "Press that button, no not that one. The other one. No, don't do it like that. You're doing it wrong."

Eventually Miss Information "did it right" and rescued the misfed paper. She then departed from the area to go work at somebody else's desk.

People often ask why she doesn't use her own desk more often. Well, this is that reason.


Post a Comment

<< Home