Miss Information has a suggestion for IT
The IT folk showed up today for an unexpected upgrade. They don't do advance notice, apparently. This morning Miss Information was alone in the workroom, a space with 7 computers that are shared by 20-odd staff members. An IT staff member sat down at one of the other workstations in the area and started doing something. She didn't say what but Miss Information cleverly deduced (by eavesdropping) that the operating system was getting an upgrade. Later in the morning the IT staffer turned to Miss Information and asked her if she had anything saved on the hard drive of the computer she was upgrading. Miss Information assured her that no, she had never personally saved a file on that computer's hard drive. "Well, good," said the IT woman. "Because I've already deleted all the files."Since the workroom is shared by so many staff members it is not beyond reason that someone had saved something on the hard drive.
Miss Information knows that it must be frustrating to work in IT surrounded by mere mortals who don't understand your simple, elegant language but perhaps a heads-up before you delete the files would be a good idea.
5 Comments:
They must be new to working in IT. I wouldn't delete the files, and even if I did accidentally, I wouldn't admit it, and would tell the user they must have done something wrong. As soon as we start admitting to anything, no matter how small, EVERYTHING that goes wrong on-site for the next 5 years becomes our fault. Printer jammed? IT were here yesterday! Fax machine not working? IT were here earlier! Light bulb blown? IT were here last month!
There would be t-o-o many managers screaming there heads off here if there was no advanced warning.
Library World person
IT people spend their entire careers trying to get back at the world for what happened to them in high school.
Well, it works!
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