Miss Information is annoyed by the technology challengedIt is computer training day. The last Wednesday of each month, Miss Information’s colleague introduces people to the wonderful world of e-mail. Miss Information secretly refers to this workshop as “E-mail for People who Shouldn’t Use E-mail”. She used to be the instructor for this particular training session but it almost always made her curl up in a tiny ball and weep, so the guy in charge had someone else take over.
Here’s how it would go: a group of bright-eyed and bushy-tailed idiots…no, patrons…would drop in to benefit from Miss Information’s years of experience sending joke e-mails to her friends. The class would log on to some free e-mail provider, yahoo, hotmail, gmail, whatever. It didn’t matter, it was always a disaster. Some people just aren’t good at filling in forms. It often took the entire 2 hour class to get 10 people e-mail accounts and the 75% of the script dealing with actually using e-mail went unpresented.
Miss Information tried to feel good about getting everyone signed up but the end of the session was always really discouraging. The very last thing in every workshop was to make these clueless bastards…sorry, students…log back in to their brand new account. In spite of her pleading with them to write down their log in and password, in spite of her providing them with a little specially designed piece of paper to do so, in spite of the class only lasting 2 hours, the majority of the group would be unable to log in having forgotten their account information. Sheesh. Morons...no, wait, yes...morons!
Some things never change. As soon as the class was dismissed today a couple walked directly to the Reference Desk. They needed help logging in to their new e-mail account. What was their login? They weren’t sure. What was their password? Didn’t actually make a note of that. Miss Information sent them back to their instructor. Some people can’t be helped.
In other lack of technology news: a customer singing the praises of Wikipedia wanted to know how many volumes it was published in. Another patron wanted…no, needed…a movie with the word “sunset” in the title. When asked for additional details, the woman offered the information that the movie was released in a year starting with 19. Great. Big help.