Miss Information is annoyed by a teenagerThe new library is on two floors. Circulation and other useful parts of the library are downstairs. Reference is upstairs. Today, the library is relatively peaceful. A youth approaches the desk. He mumbles something about having to pay fines and get a new card. Miss Information excitedly describes the new library program where the young ‘uns are able to get a coupon to exempt them from $10 worth of fines. The kid is offended. He has money, you know. Well, great but he doesn’t need money. Miss Information gives him a coupon and tells him to take it to the useful people downstairs and get his fines cleared up. At this point the kid starts getting a bit snippy. So, he can’t pay his fines here? Downstairs. He can’t get a new card here either? Nope—downstairs. Well, what’s the point of her being here then? Why does she have a scanner if she can’t do anything helpful? All right, kiddo. Miss Information gave your cranky, critical self the equivalent of $10. She made a big deal over giving her niece a quarter last week and she likes her niece. And as for the scanner, you’ll note that it is designed to be handheld making it much easier for Miss Information to whack you upside the head with it.