The nice neighbourhood surprises Miss Information again
A few weeks ago, Miss Information reported on an incident where a patron complained that Miss Information was too germ-ridden to touch her precious library card. It turns out that not all of the users are phobic about dirt.It began, as so many dreadful things do, with a cherubic child approaching the desk. "I have something to tell you," she announced gravely.
"Oh, yes, what would that be, dear?" asked Miss Information hoping that the child would tell her about a book or something. Not likely.
"There's poo! Poo! All over the floor!"
Oh. Ick. Miss Information investigated and sure enough there was poo! Poo! All over the floor! Piles, in fact, making a trail towards the washroom that went right through the browsing section of the library. Extremely unpleasant. The clerk/caretaker cordoned off the area with crime scene tape, the washroom was locked and the cleaners were called to bring their sanitizing equipment. This was around noon. The cleaners didn't come until after the library was closed. This meant that the library was open for about 8 hours with big piles of poo in the middle of the browsing area.
Miss Information was extremely disturbed by this and avoided the poo region as best she could. The patrons, however continued using the browsing area as though it were not covered in hunks of poo. They relaxed on the couches, used their laptops, read magazines all within a few feet of the cordoned-off poo zone. Miss Information wants to clarify. This was not something that could be overlooked. The amount of poo on the floor could have been used to build a life size replica of Michelangelo's David. It was a large amount of poo. Quite unmistakeably poo! Poo! All over the floor!
Since the people using the browsing section could not possibly have been unaware of the poo, sharing the area with excrement was a price they were willing to pay in order to sit on the comfortable couches.
Miss Information repeats, ick. This behaviour is just beyond baffling.
8 Comments:
gross!
ewww to the -enth degree...
(by the way, love this blog...just started reading last week ;o)
I hate to say this, but while I was reading this and laughing to myself ....I was also very grateful that our library has not had any poo encounters (fingers crossed).
Oh,the poo. Such fond memories! Once, when picking up choking hazards in our toy area on my hands and knees, I noticed that distinctive odor. It was on a chair. Three inches from my nose. I later discovered many other lil' nuggets, seemingly hidden on purpose, like so many easter eggs.
Yes, library users can be icky. I just had one return a dictionary to the refence desk, with a used bandaid careully balanced on the front cover. Eeww.
Leaving the mess for "the help" was not the best customer service example. You allowed for a day-long hazard zone in your library. Was no one willing to "gown up". We have to use maskes, gowns and gloves to clean up messes all the time. Our custodial help doesnt get in till the building closes.
Oh girl. I feel your pain.
Too much poo in the library - and I once stepped in it!
Post a Comment
<< Home