Sunday, April 19, 2009

Miss Information is annoyed by people

Apparently library school is good for something. It's a good buffer between Miss Information and...everything. So, while she's been trying to develop a philosophy of reference services ("Don't get stabbed"), she hasn't noticed how thoroughly annoying the world is. Now that there's a break between semesters and her brain is empty, it's all she can think about.

One customer has complained endlessly this week about how the library toilet overflowed and got her pants wet. She wants the person or persons responsible to be fired. She's written 3 official complaints and is dying to talk to the currently vacationing branch head about her trauma. She had to buy laundry soap! Someone must pay for this. Miss Information wants her to get some perspective or go away. Whichever is easier.

Another man got on her nerves this week. Miss Information had just left the desk to show a customer to the fiction section when the man stopped her. "Where can I ask a question?" he asked. Miss Information indicated the desk behind her. "But there's no one there!" the man replied looking at her now empty chair. He must have seen her get up. He must have noticed the woman with her. Was she supposed to drop the woman and answer his question? Miss Information assured him that she was coming right back, but instead gave her customer a very detailed tour of all things fiction. The man, who was clearly more important than everyone else in the world had already left by the time she got back.

One woman wanted to file a complaint about how people are spying on her while she's using the Internet. Yep. People are jerks--what're you gonna do? Gouge their eyes out? The woman went on to say she also doesn't like that the library has a security guard. Hm...what is she using the Internet for?

Well, at least Miss Information is no longer dreading going back to school. She is looking forward to getting the oblivion back.


At 8:15 PM, Anonymous Anonymous said...

Dear Miss Information,
I have never believed in the cycle of reincarnation, but you have caused me to rethink my long-held stance. I'm quite sure you were a close confidante of Jane Austin in a previous life since you two have much in common in your perspective on humanity, though a mere few centuries separates you.
Please get to work on that novel and piffle to the requirements of library school.

At 9:44 AM, Anonymous Anonymous said...

Dear Miss Information,

While your current philosophy, Don't get stabbed, will work well in the Urban library you will have to rethink it if you go to the suburbs.
You might consider: Be a doormat, Pander to entitled idiots, Live in denial. I hope this helps.

At 1:48 PM, Blogger Susan said...

Toilet water lady needs a visit from The Noticer...

At 8:11 PM, Anonymous Anonymous said...

I was once deeply involved in helping a father and his daughter find information for her school project when a woman burst us apart saying, "I'm sorry to interrupt but my question is important".


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